Terms of Service

Overview

Welcome to Clark Melbourne. The terms “we”, “us” and “our” refer to Clark Melbourne. Clark Melbourne operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you. Clark Melbourne is a store within the company Delvora Enterprise Limited. 

Company details:

DELVORA ENTERPRISE LIMITED

Unit 2A, 17/F Glenealy Tower No.1 Glenealy Central Hong Kong

These Terms of Service (the “Terms”) describe your rights and responsibilities when you use the Services. By visiting or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 - Access and Account

You represent that you are at least the age of majority in your jurisdiction. You may be asked to provide details such as your email, billing, payment, and shipping information. You warrant this information is accurate and that you have the right to provide it. You are responsible for safeguarding your account credentials and for all activity under your account. You may not transfer or sell your account.

Section 2 - Our Products

We strive to present products accurately; colors and appearance may vary depending on device settings. We do not guarantee that items will meet your expectations. Product descriptions, prices, and availability may change without notice.

Section 3 - Orders

Placing an order is an offer to purchase. Orders are accepted once confirmed and payment is processed. Clark Melbourne reserves the right to refuse or cancel orders at its discretion. Refunds and exchanges are handled in accordance with our Refund Policy.

Section 4 - Prices and Billing

Prices may change without notice. Taxes, shipping, and duties are additional unless stated otherwise. You agree to provide accurate billing and payment information and authorize us to charge your chosen payment method.

Section 5 - Shipping and Delivery

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control. Title and risk pass to you once items are handed to the carrier.

Section 6 - Intellectual Property

All content on the Services, including text, images, logos, and design, is owned by Clark Melbourne, its licensors, or Shopify and protected by intellectual property laws. You may not use, copy, or distribute any materials without permission.

Section 7 - Optional Tools

We may provide access to third-party tools. These are provided “as is” and without warranties. Your use is at your own risk.

Section 8 - Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their content or policies. Accessing these sites is at your own risk.

Section 9 - Relationship with Shopify

Clark Melbourne is powered by Shopify. Purchases are made directly with Clark Melbourne. Shopify is not responsible for transactions, products, or issues arising from sales in our store.

Section 10 - Privacy Policy

Personal information is collected and processed as outlined in our Privacy Policy. Because our Services are hosted by Shopify, Shopify also collects and processes certain information.

Section 11 - Feedback

Any feedback, ideas, or reviews you submit may be used by us for business purposes without obligation to compensate you. You must have rights to the content you submit and it must not violate laws or third-party rights.

Section 12 - Errors and Omissions

Occasionally, information on the Services may contain typographical errors or inaccuracies. We reserve the right to correct, update, or cancel orders if such errors occur.

Section 13 - Prohibited Uses

You may not use the Services for unlawful purposes, to infringe on intellectual property, to transmit harmful content, or to disrupt operations. Misuse may result in account suspension or termination.

Section 14 - Termination

We may suspend or terminate your access to the Services at any time without notice if you violate these terms. Sections that should reasonably survive termination will continue to apply.

Section 15 - Disclaimer of Warranties

The Services and products are provided “as is” and “as available.” We make no warranties regarding uninterrupted or error-free use. Some jurisdictions do not allow disclaimers of implied warranties, so this may not apply to you.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Clark Melbourne, Shopify, and affiliates are not liable for indirect, incidental, or consequential damages, including lost profits or data, arising from use of the Services or products.

Section 17 - Indemnification

You agree to indemnify and hold harmless Clark Melbourne, Shopify, and affiliates from claims, damages, or expenses arising from your use of the Services or violation of these Terms.

Section 18 - Severability

If any provision is found unenforceable, the remaining provisions will still apply.

Section 19 - Waiver and Entire Agreement

Failure to enforce any provision does not waive our right to enforce it later. These Terms and related policies are the entire agreement between you and us.

Section 20 - Assignment

You may not assign your rights under these Terms without our consent. We may assign or transfer our rights without notice.

Section 21 - Governing Law

These Terms are governed by the laws of the jurisdiction where Clark Melbourne is headquartered (Hong Kong).

Section 22 - Headings

Headings are included for convenience only and do not affect interpretation.

Section 23 - Changes to Terms of Service

We may update these Terms by posting changes on our website. Material changes will be communicated as required by law. Continued use of the Services after updates means you accept the new Terms.

Section 24 - Contact Information

Questions about the Terms of Service should be sent to:

info@clark-melbourne.com